Please contact us if you need any more help.

Frequently Asked Questions

Why is my server not sending any data?

Please verify that the cron job is running and that the installation went without any problems. The agent will create several log files in its directory, if they are missing cron is most likely not set up correctly.

crontab -u nodequery -l

If this command produces an empty output you should check our manual installation guide to see if one or more of the steps failed.

How much will the basic plan cost after the public beta?

We don't have any specific numbers yet but we hope to offer something for around $8 to $10.

Will there be support for Windows?

Not anytime soon, for now we want to focus on Linux.

Can my server limit be increased?

Yes, during the public beta we will raise your server limit for free. Just send us an email and we will take care of it as soon as possible.

Do you offer notifications to multiple email addresses?

Not right now but you can easily redirect alerts from your email address to others.